Privacy Policy

Last updated: November 18, 2025

DesignCraft

112 Stasikratous Street
1065 Nicosia, Cyprus
Email: info@domain.com
Phone: +357 22 468 927

Our Commitment to Your Privacy

At DesignCraft, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our graphic design services. We are committed to transparency and ensuring you understand exactly how your data is managed.

This policy applies to all visitors, users, and clients of DesignCraft. By using our website or services, you consent to the practices described in this policy. We comply with the General Data Protection Regulation and applicable Cyprus data protection laws.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when you interact with our website or services:

  • • Contact Forms: Name, email address, phone number, and project details when you submit an inquiry
  • • Service Requests: Information about your design needs, business details, and communication preferences
  • • Email Communications: Any information you include when corresponding with us via email

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

  • • Usage Data: Pages visited, time spent on pages, navigation patterns, and click behavior
  • • Device Information: Browser type, operating system, device type, and screen resolution
  • • IP Address: Your approximate location and internet service provider information
  • • Cookies: Small data files stored on your device to enhance your browsing experience

Legal Basis for Processing

We process your personal data based on your consent when you submit forms, our legitimate business interests in providing and improving our services, contractual necessity when delivering design services, and legal obligations under Cyprus and EU law.

How We Use Your Information

We use the information we collect for specific, legitimate purposes that benefit both you and our business operations:

  • ✓ Service Delivery: Responding to your inquiries, providing design services, and communicating about your projects
  • ✓ Website Improvement: Analyzing how visitors use our site to enhance user experience and functionality
  • ✓ Marketing Communications: Sending relevant information about our services, with your consent and the option to unsubscribe
  • ✓ Analytics and Research: Understanding visitor behavior and preferences to improve our offerings
  • ✓ Legal Compliance: Meeting regulatory requirements and protecting our legal rights
  • ✓ Security: Preventing fraud, protecting our systems, and ensuring the safety of our users

Third-Party Data Sharing

We may share your information with trusted third parties in limited circumstances:

  • → Analytics providers to understand website usage and improve our services
  • → Email service providers for managing communications with clients
  • → Cloud storage services for secure data management
  • → Legal and regulatory authorities when required by law

How We Protect Your Data

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

  • • Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols
  • • Secure Storage: Personal data is stored on secure servers with restricted access and regular security audits
  • • Access Controls: Only authorized personnel have access to personal information, limited to what's necessary for their role
  • • Regular Monitoring: We continuously monitor our systems for potential vulnerabilities and security threats
  • • Breach Procedures: In the unlikely event of a data breach, we have procedures in place to notify affected individuals within 72 hours

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Contact form data is retained for two years, project-related information for the duration of our business relationship plus three years for legal purposes, and analytics data in anonymized form for statistical analysis.

Your Privacy Rights

Under the General Data Protection Regulation and Cyprus data protection laws, you have several important rights regarding your personal information:

  • → Right to Access: Request a copy of all personal data we hold about you and understand how it's being used
  • → Right to Rectification: Request correction of inaccurate or incomplete personal information
  • → Right to Erasure: Request deletion of your personal data under certain circumstances
  • → Right to Data Portability: Receive your personal data in a structured, machine-readable format
  • → Right to Object: Object to processing of your personal data for marketing or other purposes
  • → Right to Withdraw Consent: Withdraw your consent at any time for data processing based on consent

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within one month.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • → Avoid filling out contact forms, account registrations, or any data-submitting features
  • → Disable cookies through your browser settings (see our Cookie Policy for more details)
  • → Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and confirm completion within 30 days.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems promptly.

International Data Transfers

Your personal information is primarily stored and processed within the European Union. If we need to transfer data outside the EU, we ensure adequate protection through:

  • • Standard contractual clauses approved by the European Commission
  • • Transfers to countries with adequate data protection levels
  • • Your explicit consent for specific transfers when required

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact us:

Email: info@domain.com

Phone: +357 22 468 927

Address: 112 Stasikratous Street, 1065 Nicosia, Cyprus

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe your data protection rights have been violated.